1.Introduction and Controller Identity
Welcome to www.toughsteeltrowel.com (hereinafter referred to as the “Website”). We respect your privacy and are committed to protecting your personal data in compliance with applicable privacy regulations.
The entity responsible for the processing of your personal data collected via this Website is:
Registered Entity ID: L24000460408
Registered Entity EIN: 331700577
Registered Entity Name: 2969 ERNEST STREET LLC
Registered Corporate Address: 113 CAHOON ROAD NORTH, JACKSONVILLE, FL, 32220
Authorized Representative / Owner: MARCO CHEVEZ
Representative Address: 10631 PESCADERO AVE, SOUTH GATE, CA, 90280
Representative SSN: 566979942
2.Types of Data Collected
When you visit our Website or place an order for our products, we may collect and process the following categories of personal data:
Identity Data: First name, last name.
Contact Data: Billing address, shipping address, and phone number (if applicable).
Transaction Data: Details regarding products purchased from us and payment details fulfilled via our payment processor.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
3.Purpose and Legal Basis for Processing
We process your personal data only when permitted by applicable law. The legal bases for our data processing activities include:
Performance of a Contract: Processing is necessary for the execution of your orders, delivery of goods, and customer service management.
Legal Obligation: Processing is necessary to comply with statutory retention periods under applicable commercial and tax laws.
Legitimate Interests: Processing is necessary for the security, administration, and optimization of our Website.
4.ayment Processing via Stripe
To process your payments securely, we integrate payment gateway services provided by Stripe. When you complete a purchase, your payment details are collected directly by Stripe as an independent payment processor.
We do not store complete credit card or sensitive financial credentials on our servers. Stripe processes your financial data in compliance with strict international security standards, including Payment Card Industry Data Security Standards (PCI-DSS). For further details regarding how Stripe handles your personal data, please review their privacy policy at https://stripe.com/privacy.
5.Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements:
Tax and Commercial Records: Accounting records, invoices, and relevant contract data are retained in accordance with statutory compliance periods.
Customer Account and Communication Data: Data related to active inquiries or unfulfilled orders is retained until the transaction or communication is completely settled, and thereafter archived in compliance with statutory limitation periods.
Technical and Log Data: Server log files and technical identifiers are generally deleted or anonymized automatically within a standard timeframe unless an ongoing security incident requires extended preservation for investigation purposes.
6.Data Subject Rights
You possess rights regarding your personal data under applicable regulations, including:
Right of Access: You have the right to request confirmation as to whether personal data concerning you is being processed, and access to such data.
Right to Rectification: You have the right to obtain the correction of inaccurate personal data or completion of incomplete data.
Right to Erasure: You have the right to request the deletion of your personal data, provided there are no overriding legal retention obligations or statutory grounds preventing erasure.
Right to Restriction of Processing: You have the right to request the restriction of processing under specific conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.
Right to Lodge a Complaint: You have the right to lodge a complaint with a competent supervisory authority.
7.Data Security
We implement technical and organizational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures are continuously reviewed and adapted in line with technological advancements.
8.Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal requirements, regulatory standards, or our operational practices. The current version published on www.toughsteeltrowel.com applies at all times.